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Terms & Conditions

Cancellation Policy

Please read the terms and conditions below before proceeding with a Booking. By booking an appointment you agreeing to the terms and conditions published and set by Kleona Aesthetics. 

If the appointment needs to be cancelled or changed, Minimum of 24 hours notice will need to be given, if it is less then 24 hours till your appointment the deposit will be lost. If it is prior to 24 hours we will be able to transfer this. More than 2 cancellations and the deposit will be lost.

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All deposits are non refundable. Which will then be deducted from the treatment price.

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I understand that if I am more then 10 mins late to my scheduled appointment, the treatment is not guaranteed and the deposit will be lost.

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I understand Kleona Aesthetics has the right to refuse treatment for any reason.
I accept full responsibility of the results of the treatment and will sign to accept on the day once I am happy.

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I understand if I have any concerns to contact us directly. 
I understand Kleona Aesthetics has a no refund policy.

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I understand one treatment may not be enough for my desired results and may have to return multiple times. Depending on my face, anatomy, skin type and colouring may result in not having 100% satisfaction.

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I accept Kleona Aesthetics can cancel or change my appointment time and date for any reason given and deposit will be transferred to a date and time arranged from both parties.

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I confirm I agree to all the statements above within the terms and conditions set out by Kleona Aesthetics.

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By making payment I declare I agree to all.

 

IMPORTANT READ BEFORE YOU BOOK!

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